Shipping & Delivery Policy
🚚 Shipping & Delivery Policy
At Scent Wave Fragrance, we aim to deliver your favorite fragrances safely and on time across Pakistan.
---
1. Order Processing
Orders are processed within 1–2 working days after confirmation.
Once your order is shipped, you’ll receive a tracking link via SMS or WhatsApp.
---
2. Delivery Timeline
We deliver through PostEx and other trusted courier partners.
Region Estimated Delivery Time
Karachi, Hyderabad, Sukkur 1–3 working days
Lahore, Islamabad, Multan, Faisalabad 2–4 working days
Other cities & remote areas 3–6 working days
⏰ Delivery time may vary slightly during holidays or special promotions.
---
3. Shipping Charges
Standard Delivery: PKR 200 (nationwide)
Free Delivery: Orders above PKR 3,000
---
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan.
Please keep your phone active so the courier can contact you for smooth delivery.
---
5. Order Tracking
Track your parcel via the PostEx tracking link sent to your WhatsApp or email,
or visit: https://postex.pk/tracking.
---
6. Damaged or Missing Items
If your parcel arrives damaged, leaked, or incomplete, please contact us within 24 hours of delivery.
📩 Email: scentwave37@gmail.com
📱 WhatsApp: +92 304 3126041
We’ll verify and replace or resolve the issue quickly.
---
7. Contact Us
For delivery-related queries or order assistance:
📧 scentwave37@gmail.com
📞 +92 304 3126041
📍 Karachi, Pakistan
Scent Wave Fragrance — Feel the Wave 🌊
Website: www.scentwavefragrance.com